So, what’s the “cache”, you might ask?

A cache is a storage space for information and visuals that your browser automatically downloads when you’re surfing the internet. Each web browser you use (Google Chrome, Safari, Firefox) has it’s own cache.

For example, when you visit the PawLoyalty web page, your cache for Firefox will automatically download PawLoyalty’s logo and store it. Firefox will save the PawLoyalty kennel software logo so that if you visit the PawLoyalty main landing page again (or any other PawLoyalty page with the same logo), your web browser will have that logo stored to save you the time of re-downloading the image each time you visit.

In the short term, the cache is meant to remember your internet activity and save you downloading time. In the long term, this takes up a lot of storage space on your web browser. The cache is usually one of the first places an IT guy will ask you to check when your internet begins to run slowly over time.

We want to make sure you have the best PawLoyalty kennel software experience as possible, which is why we recommend clearing your cache whenever you are experiencing slowness. “Clearing your cache” will delete downloaded items that were stored in your cache and enable your internet to run faster without all the extra baggage.

We recommend Firefox when using PawLoyalty kennel management software.

“How To Clear Your Cache” from the Firefox Support Page.

Click the menu button and choose Preferences

Select the Advanced panel.

Click on the Network tab.

In the Cached Web Content section, click Clear Now.

You can also set Firefox to automatically clear the cache when Firefox closes:

Click the menu button and choose Preferences.

Select the Privacy panel.

In the History section, set Firefox will: to Use custom settings for history.

Select the check box for Clear history when Firefox closes.

Beside Clear history when Firefox closes, click the Settings... button. The Settings for Clearing History window will open.

In the Settings for Clearing History window, click the checkmark box next to Cache if it is not already selected.

Click OK to close the Settings for Clearing History window.

We also recommend Google Chrome as a secondary web browser for PawLoyalty.

“How to Clear the Cache on Google Chrome” from the Google Chrome Help Center:

Click the Chrome menu on the browser toolbar.

Select More Tools.

Select Clear browsing data.

In the dialog that appears, select the checkboxes for the types of information that you want to remove. It is best to select cached images and files.

Use the drop-down menu at the top to select the time frame of data that you want to delete. Select beginning of time to delete everything.

Click Clear browsing data.


We hope that after this article, you have a heightened PawLoyalty kennel software experience!

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What other IT Troubleshooting tips do you use?